To deliver
We have all products in stock and can deliver quickly!
Ordered before 16:00, shipped today!

Do you want to return your purchase? We think it is important that you have a 30-day cooling-off period after ordering. You can return your order free of charge within the 30-day cooling-off period. We only accept unused items!

Return options
We use the following return options. Provided you want to exchange or return your order within 30 days of receipt.

Return the order for free and have your money refunded. The money will be back in your account within 2 to 3 working days
Exchange the product for another product for free. Provided the amount is the same. Otherwise this will be calculated as a higher or lower price.
Register return
As indicated above, it is always possible to return an item. You can easily register your return with us by emailing your order number and the reason for return to

Return packing
Decided to return the order. Use a sturdy box for this, preferably the original box. In this way we reduce the risk of damage. If you no longer have the original box at home, you may also pack it in a different way, provided the product is properly protected. It is important to pack your return well and seal it with tape.

Return address
You can return the order to:

Erenpack B.V.
attn. Returns Department DPP
Reply number 9524
9700 UN Groningen

Pay attention! Remember that you always add the original packing slip or return notification (mail) to the package. Otherwise we cannot process the return!